Privacy Policy
Vine Tree Connections (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following information:
- Personal details you provide (e.g. name, email, phone number, job title, company).
- Information submitted through enquiry forms, event registrations, or newsletter sign-ups.
- Website usage data (via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide requested services.
- Share relevant updates, news, or invitations about our hotels, events, or services (with your consent).
- Improve our website, communications, and client services.
- Meet legal or regulatory requirements.
3. Legal Basis for Processing
We process personal data under the following lawful bases:
- Consent – when you opt into communications.
- Contract – when processing is necessary to provide services you request.
- Legitimate interests – to improve our services and maintain professional relationships.
4. Sharing Your Information
We do not sell or rent personal data. We may share your information only with:
- Trusted hotel partners when responding to specific enquiries.
- Service providers (e.g. IT support, marketing tools) who act on our instructions.
- Regulators or legal authorities if required by law.
5. Data Retention
We keep personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law.
6. Your Rights
Under UK GDPR, you have the right to:
- Access, update, or correct your personal data.
- Request deletion of your data.
- Withdraw consent to marketing at any time.
- Complain to the ICO if you believe your data is not being handled properly.
7. Cookies
Our website uses cookies to improve user experience and track analytics. You can manage or disable cookies in your browser settings.
8. Security
We take appropriate measures to protect personal data from loss, misuse, or unauthorised access.
9. Contact Us
For any privacy questions or data requests, please contact: Emma Waycot – emma@vine.minkidesign.com